Carbon Audio Inc.

I just got a used zooka and I've plugged it in to charge.  I've plugged it in to a regular laptop, the quick start said a Macbook but I'm thinking any USB is ok.  I'm not seeing any blue LED light flashing, am I screwed having bought a used Zooka?

I have the same problem. light came on and when I click on the bluetooth it turned off. Now it will not turn back on. There is no info on how to fix this problem and I cannot find the detailed manual. I am not buying this product again.

I just started having this problem and bought mine last year. I put in a ticket request to support and will hopefully get a response back soon

Hi I just found that using a USB plug that is longer than the norm solves the problem. The problem being the nice rubber coating around the device which stops a normal length plug from going in far enough. I used the charger from my JABRA bluetooth earpiece in the end as that is just 1/2 mm longer than a standard connector.

hope this helps